Many 2023 Chevy Colorado owners were complaining that their batteries were being rapidly depleted after receiving an over-the-air (OTA) update, as GM Authority reported back in July 2023. To address this inconvenience, General Motors has now released a new Service Update.
This service update, tagged N232411313, is intended for 2023 Colorado units that might have had a low or discharged battery following the acceptance of an OTA update. The affected vehicles must be inspected by certified GM technicians, who will then reprogram the Serial Data Gateway Module and Engine Control Module (ECM) as needed to fix the issue.
It is important to note that this fix should take technicians a little over an hour to complete.
As a point of reference, the primary cause of this problem was thought to be a faulty software update that left the infotainment system running and eventually depleted the battery. One user even stated on the internet that the radio can unintentionally lock into recovery mode and that disabling the "download updates in the background" and "download updates via Wi-Fi when available" settings will help shield the pickup's battery from an OTA update.
Recall that the turbocharged 2.7L I4 L2R gasoline engine, rated at 237 horsepower and 260 pound-feet of torque, and the turbocharged 2.7L I4 L3B gasoline engine, which produces either 310 horsepower and 391 pound-feet of torque, or 310 horsepower and 430 pound-feet of torque, depending on the tune, were the two engine options available for the 2023 Chevy Colorado.
The updated version of GM's eight-speed automatic transmission directs output to either 2WD or 4WD.
Structure-wise, the third generation Colorado is built at the GM Wentzville plant in Missouri, using an updated version of the GMT 31XX platform.
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